Monarchy Media LLC
Privacy Policy
Last updated: October 27, 2026
This Privacy Policy explains how Monarchy Media LLC ("Monarchy", "we", "us") collects and uses personal information when you visit www.monarchy.io, download a resource, join a waitlist, use the "Jules" chat assistant, book a call, or receive our emails (together, the "Site"). It also explains your rights and how to exercise them.
1. Who is responsible (controller) and how to contact us
Monarchy Media LLC, 650 Cleveland Street #2291, Clearwater, FL 33755, USA, is the controller of the personal information described here.
Privacy and legal contact: legal@monarchy.io. Use this address for any question or request about your data. If we appoint a representative in the European Union or the United Kingdom, or a data protection officer, we will list their contact details in this section.
2. What we collect
Information you give us
- Forms (downloads, waitlists, signups): email address, first name (optional), the resource or list you signed up for, the language of the page, and whether you ticked any optional box.
- Chat assistant ("Jules"): the messages you type or dictate, and the topic you choose. Please do not share sensitive information in the chat.
- Call bookings: if you book a call through our booking page (Cal.com), the details you enter there, such as your name, email and any notes.
- Emails you send us: your message and contact details.
Information collected automatically
- Signup and consent records: the date and time you submitted a form, the page URL, the version and exact wording of the notice (and any checkbox) shown to you, the version of these Terms and this Policy in force, your country as estimated from your IP address, and your IP address and browser user-agent. When you submit a form, we record your IP address and browser user-agent, with a timestamp, as proof of consent. We use these records to demonstrate what you agreed to and to prevent abuse of our forms, and we keep them with your signup record.
- Campaign information: UTM parameters in the link you followed (for example source, medium, campaign), the referring page, and which articles you signed up from.
- Email interaction: our email platform may record deliveries, opens, clicks and unsubscribes.
- Technical data: IP address, browser and device type, and request logs processed by our hosting and security provider (Cloudflare), and by providers of embedded content (for example fonts and video).
- Device storage: small preference values (language, light/dark theme) and, on resource pages, campaign parameters for the current visit. See the Cookie Policy.
We do not knowingly collect special categories of data (such as health data) through the Site and ask you not to submit them.
3. Why we use it and our legal bases
| Purpose | Data | Legal basis (EU/UK GDPR, Art. 6) |
|---|---|---|
| Deliver what you asked for (download link, waitlist confirmation, the notice that something you are waiting for is available) and related service messages | email, name, resource/list, language | Performance of your request / contract (6(1)(b)) |
| Send automated update and marketing emails (articles, news, events, information) | email, name, language, signup history, email interaction | EEA/UK and other opt-in countries: your consent (6(1)(a)), given with the optional box. Elsewhere: our legitimate interest in direct marketing (6(1)(f)), with an unsubscribe link in every email |
| Keep proof of your acceptance of the Terms and of any consent | consent records listed above | Legal obligation to demonstrate consent (6(1)(c), Art. 7(1)) and legitimate interests (6(1)(f)) |
| Understand which articles and campaigns work | UTM data, referrer, signup history | Legitimate interests (6(1)(f)) |
| Answer your chat questions and improve the assistant | chat messages | Your request (6(1)(b)) and legitimate interests (6(1)(f)) |
| Arrange calls you book | booking details | Your request (6(1)(b)) |
| Keep the Site secure, prevent spam and abuse, enforce our Terms | IP, logs, form metadata | Legitimate interests (6(1)(f)) |
| Comply with law and respond to lawful requests | as needed | Legal obligation (6(1)(c)) |
Where we rely on legitimate interests, we have balanced them against your rights; you can object at any time (section 9).
4. Automated messages and AI
- Our emails are sent automatically by our email platform, triggered by what you do (for example submitting a form).
- We use artificial intelligence to help draft, personalize and send some messages and content, and to power AI assistants that work for Monarchy, including the "Jules" chat on the Site and an AI assistant on our team. A person at Monarchy oversees these systems.
- Chat messages, and in some cases your name, the content you asked for and your messages to us, may be processed by AI model providers acting on our behalf, only to generate replies or content for us. We do not allow them to use your data to train their own models where we can control this by contract or settings.
- We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects (GDPR Art. 22).
5. Who we share it with
We do not sell your personal information. We share it only with service providers who process it for us under contract (processors), and only as needed:
- HighLevel / LeadConnector (CRM and email delivery): contacts, consent records, email sending and interaction data.
- Cloudflare (hosting, content delivery, security, serverless functions and storage for our forms and chat): technical data, form submissions in transit and fallback storage.
- Google (Google Workspace for our email; Google Fonts on some pages, which receives your IP address when fonts load).
- Vimeo (embedded videos on resource pages, loaded in "do not track" mode).
- Cal.com (call booking, when you choose to book).
- AI model providers (to generate chat replies and AI-assisted content, see section 4).
- Professional advisers and authorities, where required by law or to protect our rights, and a buyer or successor if our business is reorganized or sold.
Links to social networks or to our separate community platform take you to services with their own privacy policies.
6. International transfers
Monarchy is based in the United States and most of our providers process data in the United States. If you are in the EEA, the UK or Switzerland, your data is transferred to the United States. We rely on the EU-U.S. Data Privacy Framework (and its UK and Swiss extensions) where the recipient is certified, or on the European Commission's Standard Contractual Clauses (with the UK Addendum where relevant), together with appropriate safeguards. You can ask us for a copy of the relevant safeguards at legal@monarchy.io.
7. How long we keep it
- Contact and email data: for as long as you remain subscribed or keep asking us for content; if you unsubscribe, we keep your email address on a suppression list so we do not email you again, and delete the rest when it is no longer needed.
- Delivery-only contacts (people who only asked for a resource): for as long as needed to deliver it and handle follow-up questions, then deleted or anonymized in our periodic reviews.
- Consent and acceptance records: for as long as we use the related data and afterwards for as long as needed to demonstrate compliance or defend legal claims.
- Chat messages: only as long as needed to answer, keep the assistant secure and improve it.
- Security logs: for the short periods set by our hosting provider.
- Booking details: for as long as needed to arrange and follow up on the call.
When you ask us to delete your data, we delete it unless we must keep part of it by law (for example a suppression entry so we never email you again).
8. Security
We use reputable providers, encryption in transit (HTTPS), access controls and least-privilege access keys. No system is perfectly secure; if a breach affects your data, we will notify you and the authorities where the law requires.
9. Your rights (EEA, UK and Switzerland)
You have the right to: access your data; correct it; delete it; restrict or object to its processing (including an absolute right to object to direct marketing); data portability; and withdraw consent at any time (this does not affect processing before withdrawal). To exercise them, email legal@monarchy.io; we will reply within one month (extendable where the law allows). You can also lodge a complaint with your local data protection authority (for example the Garante per la protezione dei dati personali in Italy, the AEPD in Spain, or the ICO in the UK).
10. Your rights (United States)
California (CCPA/CPRA). In the last 12 months we collected the categories described in section 2: identifiers (name, email, IP address), internet or network activity (pages, UTM data, email interaction), approximate geolocation (country from IP), and inferences limited to your interests in our content. We collected them from you, your device and our providers, for the purposes in section 3, and disclosed them to the service providers in section 5 for business purposes.
- We do not sell or share your personal information for cross-context behavioral advertising, and have not done so. We do not use or disclose sensitive personal information for purposes that require a right to limit.
- You have the right to know, access, correct and delete your personal information, and not to be discriminated against for exercising your rights. You can use an authorized agent; we may need to verify your request.
- We honor Global Privacy Control (GPC) signals as an opt-out of sale/sharing for the browser that sends them (there is no sale or sharing to opt out of today).
Other U.S. states (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon and others with comprehensive privacy laws): you may have rights to access, correct, delete and obtain a copy of your data, and to opt out of targeted advertising, sale and profiling. We do not sell personal data or use it for targeted advertising or profiling with significant effects. If we deny your request, you may appeal by replying to our decision or writing to legal@monarchy.io with the subject "Appeal".
To make any request, email legal@monarchy.io from the address we have on file, or tell us how to reach you.
11. Marketing emails: how to stop them
Every marketing email has an unsubscribe link; one click stops them. You can also email legal@monarchy.io. We stop marketing emails promptly, and in any case within 10 business days. You may still receive messages that deliver something you ask for in the future.
12. Children
The Site is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us data, contact us and we will delete it.
13. Changes to this Policy
We may update this Policy. The "Last updated" date shows the latest version. If changes are material we will highlight them on the Site and, where required, notify you or ask for consent again.
14. Contact
Monarchy Media LLC, 650 Cleveland Street #2291, Clearwater, FL 33755, USA
Email: legal@monarchy.io