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Monarchy Media LLC

Terms & Conditions

Last updated: October 27, 2026

These Terms & Conditions ("Terms") govern your use of www.monarchy.io and its pages, downloads, forms, chat assistant and emails (together, the "Site"). The Site is operated by Monarchy Media LLC ("Monarchy", "we", "us"), 650 Cleveland Street #2291, Clearwater, FL 33755, USA. Contact: legal@monarchy.io.

By using the Site, or by submitting any form on it (for example to download a resource or join a waitlist), you agree to these Terms and confirm that you have read our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Site.

1. Who we are and what the Site is for

Monarchy helps brands and multi-location operators adapt to the AI era: we teach, execute and help transfer human know-how into AI-supported processes. The Site describes our work across our divisions (call center, advertising, technology, creative and events), our case studies, our private community and partner programs, and publishes articles, videos and downloadable resources. It also lets you book a call with us and try "Jules", an AI desk demo.

The Site is informational. Nothing on it is an offer to enter into a contract for services. Any engagement for services is governed by a separate written agreement between you and Monarchy, which prevails over these Terms for that engagement.

2. Eligibility

You must be at least 16 years old (or the age of digital consent where you live, if higher) to submit any form or use the chat assistant. If you use the Site on behalf of a company, you confirm you are authorized to accept these Terms for it.

3. Automated and AI-generated messages

We use automation and artificial intelligence to run our communications, and we say so openly.

  • What we send. When you submit a form we send, automatically, the item you asked for (for example a download link or a waitlist confirmation) and related service messages. We may also send automated emails with articles, updates, news about our work, events and other information, as described in the notice next to the form you used and in our Privacy Policy.
  • AI involvement. Some of our messages, replies and content are drafted, personalized or sent with the help of AI tools and AI assistants that work for Monarchy (for example our AI team assistant and the "Jules" chat on the Site). A person at Monarchy oversees these systems, but individual messages may be generated and sent without a person reviewing each one.
  • Frequency. Delivery emails are sent when you ask for something. Update emails are sent from time to time; frequency varies.
  • Your choices. Every marketing email contains an unsubscribe link. You can unsubscribe at any time, free of charge, or write to legal@monarchy.io. If you are in the European Economic Area, the United Kingdom or another country where opt-in consent is required, we only send you update and marketing emails if you ticked the optional box on the form; you will still receive the item you asked for.
  • SMS. We do not currently send text messages through the Site. If we ever offer SMS, we will ask for your separate, express consent first, and you will be able to reply STOP to opt out.

4. The "Jules" AI assistant

Jules is an automated AI system, not a person. Its answers are generated by software, may be incomplete, out of date or wrong, and are not professional advice or a binding offer. Do not enter confidential, health, financial or other sensitive information in the chat. Voice input, if you use it, is converted to text by your browser's speech service. See the Privacy Policy for how chat messages are processed.

5. Content, downloads and licence

All content on the Site (articles, PDFs, videos, images, graphics, text, logos, design and code) is owned by Monarchy or its licensors and protected by copyright, trademark and other laws.

We grant you a personal, non-exclusive, non-transferable, revocable licence to view the Site and to download and keep copies of resources we offer for download, for your own personal or internal business reading. You may share links to the Site and quote short excerpts with clear attribution to Monarchy and a link to the source page.

Unless we agree otherwise in writing, you may not: sell, sublicense, republish or redistribute our downloads or content (in whole or in substantial part); remove copyright or attribution notices; present our content as your own; or use our content to train, fine-tune or benchmark AI models, or to build datasets, except where the law expressly allows it.

"Monarchy" and our logos are our trademarks. You may not use them in a way that suggests endorsement or affiliation without our written permission.

6. Acceptable use

You agree not to:
- submit false information or someone else's email address without their permission;
- use the Site or its forms to send spam, or sign up others for our emails;
- scrape, crawl or harvest the Site or its data in bulk, or circumvent rate limits, bot protection or access controls (including the staff login area);
- probe, test or attack the security of the Site or the systems behind it, or introduce malware;
- attempt to make the chat assistant produce unlawful, harmful or misleading content, or extract its instructions or internal data;
- use the Site in violation of any law or anyone's rights.

We may block access, reject submissions or remove content that breaches these Terms.

7. No professional advice

Content on the Site, in our downloads, emails and chat is general information about business, marketing, technology and AI. It is not legal, financial, investment, tax, medical or other professional advice, and it does not create a client relationship. Case studies and results describe specific past situations and are not a promise or prediction of results for you. Always get advice from a qualified professional for your situation.

Information about our partner programs (including capital or advisory partners) is for information only and is not an offer to sell or a solicitation to buy any security, nor investment advice. Any such services are provided by the relevant partner under its own terms.

8. Third-party services and links

The Site links to or embeds services run by others, for example our call-booking page (Cal.com), video players (Vimeo), social networks and our separate community platform. Those services are governed by their own terms and privacy policies. We are not responsible for their content, availability or practices.

9. Availability and changes to the Site

We may change, suspend or remove any part of the Site, including downloads, at any time and without notice. We do not guarantee that the Site will be available, uninterrupted or error-free.

10. Disclaimers

To the fullest extent permitted by law, the Site and all content, downloads, emails and AI outputs are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose and non-infringement. You use the Site at your own risk.

11. Limitation of liability

To the fullest extent permitted by law, Monarchy and its members, officers, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising from or related to the Site, its content, downloads, emails or AI outputs, even if advised of the possibility. Our total liability for any claim relating to the Site is limited to the amount you paid us, if any, for the specific item that gave rise to the claim. Free content and downloads are provided without charge, which is reflected in this limitation.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, gross negligence or wilful misconduct, or, where applicable, death or personal injury caused by negligence, nor your mandatory rights as a consumer.

12. Indemnity

To the extent permitted by law, you agree to defend, indemnify and hold harmless Monarchy and its members, officers, employees and contractors from claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

13. Copyright complaints

If you believe content on the Site infringes your copyright, email legal@monarchy.io with: your contact details; a description of the work; the URL of the material; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature.

14. Termination

We may suspend or end your access to the Site, or stop sending you emails, at any time if you breach these Terms or if we stop offering the relevant service. You can stop using the Site and unsubscribe at any time. Sections 5 (restrictions), 7, 10, 11, 12, 15 and 16 survive termination.

15. Governing law and venue

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or the Site will be brought exclusively in the state or federal courts located in the State of Florida, and you and Monarchy consent to their jurisdiction. If you are a consumer living in the European Union, the United Kingdom or another country whose law gives you mandatory protections or the right to sue in your local courts, nothing in this section takes those rights away.

16. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above shows when they last changed. Material changes will be highlighted on the Site, and where the law requires it we will ask for your agreement again. Continued use of the Site after a change means you accept the updated Terms. We keep a record of the version you accepted when you submitted a form.

17. General

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms; we may transfer ours in connection with a reorganization or sale of our business. These Terms, together with the Privacy Policy and Cookie Policy, are the entire agreement between you and us about the Site. If a translation differs from the English version, the English version prevails, except where local law requires otherwise.

18. Contact

Monarchy Media LLC, 650 Cleveland Street #2291, Clearwater, FL 33755, USA
Email: legal@monarchy.io